Recalled U Window Air Conditioner
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
Pooled water in the air conditioners can fail to drain quickly enough, which can lead to mold growth. Mold exposure poses risks of respiratory issues or other infections to some consumers.
The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory infections, allergic reactions, coughing, sneezing and/or sore throats from mold exposure.
The official remedy
Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture. Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecall.expertinquiry.com for instructions on how to inspect their unit prior to continuing use.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.