Recalled Amana Through the Wall (TTW) air conditioner and heat pumps (models beginning with PB)
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.
DCT has received one report of plastic on the unit melting. No injuries have been reported.
The official remedy
Consumers should stop using the recalled products immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund. Consumers will be required to provide their contact information, cut the product's cord, and then upload a photo of the product's serial number and cut cord in order to receive a full refund of the unit.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.