Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 1,400 units
Recall No. 25-052 Published November 21, 2024

Segway Ninebot P100 KickScooters

The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider. sold at Broward Motorsport, of Fort Lauderdale, Hollywood, Hobe Sound and West Palm Beach, Florida; Mad Dog Cycles, of Orem, Utah; NYC Bike and Scooter, of New York; Scooter Mutter, of Belmont, Massachusetts; and Urban Motion, of Culver City, California and onlin from October 2022 – June 2024 for about $2,000.

Recalled Segway Ninebot P100 KickScooter
What you are looking at

Recalled Segway Ninebot P100 KickScooter

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.

31
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received 31 reports of broken front forks, including six reports of injuries, including a fracture, cuts, scrapes, bruises and shoulder pain.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.

Product and sales details

UnitsAbout 1,400
Made inChina
Sold atBroward Motorsport, of Fort Lauderdale, Hollywood, Hobe Sound and West Palm Beach, Florida; Mad Dog Cycles, of Orem, Utah; NYC Bike and Scooter, of New York; Scooter Mutter, of Belmont, Massachusetts; and Urban Motion, of Culver City, California and onlin
Sales periodOctober 2022 – June 2024
PriceAbout $2,000

How to reach the firm

Phone
866-473-4929
5:30 a.m. to 5 p.m. PT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.