Recalled Segway Ninebot P100 KickScooter
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
The firm has received 31 reports of broken front forks, including six reports of injuries, including a fracture, cuts, scrapes, bruises and shoulder pain.
The official remedy
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.