Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free replacement · About 2,140 (In addition, 200 units were sold in Canada) units
HVAC & water heaters Recall No. 24-371 Published September 19, 2024

Cabinet Heaters

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard. Manufactured by Caframo Limited and sold at Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframo from October 2023 – May 2024 for about $150.

View the official CPSC notice Watch this model Jump to the remedy
Recalled Caframo 9421 Cabinet Heater
What you are looking at

Recalled Caframo 9421 Cabinet Heater

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: replace
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What to do

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Product and sales details

ManufacturerCaframo Limited, of Canada
UnitsAbout 2,140 (In addition, 200 units were sold in Canada)
Made inCanada
Sold atGraybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframo
Sales periodOctober 2023 – May 2024
PriceAbout $150
Category HVAC & water heaters

How to reach the firm

Phone
800-567-3556
8 a.m. to 4:30 p.m. ET Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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