Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 99,400 (In addition, about 10,700 were sold in Canada) units
HVAC & water heaters Recall No. 24-298 Published July 11, 2024

Atomi Smart Heaters

The recalled smart heaters can turn on without user input, posing fire and burn hazards. sold at Amazon, Ace Hardware, Atomiusa.com, Best Buy, BJ?s Wholesale Club, Costco, Hammacher Schlemmer, Home Depot, Lowes.com, Menards, Sam's Club and Walmart stores nationwide from October 2019 – April 2024 for $80 to $150,.

Recalled Atomi Smart Tower Heater model AT1323
What you are looking at

Recalled Atomi Smart Tower Heater model AT1323

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The recalled smart heaters can turn on without user input, posing fire and burn hazards.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received one report of the heater turning on without user input. No injuries have been reported.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.

Product and sales details

UnitsAbout 99,400 (In addition, about 10,700 were sold in Canada)
Made inChina
Sold atAmazon, Ace Hardware, Atomiusa.com, Best Buy, BJ?s Wholesale Club, Costco, Hammacher Schlemmer, Home Depot, Lowes.com, Menards, Sam's Club and Walmart stores nationwide
Sales periodOctober 2019 – April 2024
Price$80 to $150,

How to reach the firm

Phone
888-770-7140
7:30 a.m. to 5 p.m. CT Monday through Friday

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

Related recalls in this category

Aug 13, 2026
No. 26-701
Sunnyside Corporation Recalls 1-K Kerosene Heater and Appliance Fuel Containers Due to Risk of Serious Injury or Death from Flash Fire and Burn Hazard; Violates Mandatory Standards for Portable Fuel Containers The pre-filled fuel containers violate the mandatory safety standards of the Portable Fuel Container Safety Act because they lack flame mit…
Jun 25, 2026
No. 26-581
Daikin Comfort Technologies Manufacturing Recalls Amana Air Conditioners and Heat Pumps Due to Risk of Serious Injury from Fire and Burns The heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.
Jun 11, 2026
No. 26-539
Merkury Innovations Recalls Hot + Cool Heating and Cooling Fans Due to Risk of Serious Injury or Death from Fire Hazard The fan can overheat, posing a risk of serious injury or death from a fire hazard.