Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 135,000 (in addition, about 15,000 were sold in Canada) units
HVAC & water heaters Recall No. 19-047 Published December 12, 2018

Emerson Branded Sensi WiFi thermostats

Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard. sold at Johnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide from April 2014 – December 2016.

Emerson Branded Sensi WiFi Thermostat
What you are looking at

Emerson Branded Sensi WiFi Thermostat

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received eight reports of burn damage to the thermostat, involving minor property damage. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Contact the firm to determine if the unit is included in the recall and for instructions on repair and/or replacement.

Product and sales details

UnitsAbout 135,000 (in addition, about 15,000 were sold in Canada)
Made inChina
Sold atJohnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide
Sales periodApril 2014 – December 2016

How to reach the firm

Phone
888-847-8742
7 a.m. to 6 p.m. CT Monday through Friday or online at www
Recall page
www.white-rodgers.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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