Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 530 units
HVAC & water heaters Recall No. 18-731 Published March 19, 2018

Carrier WeatherExpert commercial packaged rooftop HVAC units with humidimizer option

The HVAC's humidimizer fan can fail to shut off when a connected smoke detector is tripped, posing a fire hazard. Manufactured by Carrier México and sold at Carrier distributors nationwide from March 2014 to September 2017 for between $25,000 and $93,000. for $25,000 to $93,000.

40/50 series LC rooftop HVAC unit
What you are looking at

40/50 series LC rooftop HVAC unit

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The HVAC's humidimizer fan can fail to shut off when a connected smoke detector is tripped, posing a fire hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Carrier has received one report of a fan not shutting off during installation testing. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Purchasers should immediately contact their Carrier dealer for a free repair, which consists of free replacement and installation of the electronic control board. The firm is contacting all known purchasers.

Product and sales details

ManufacturerCarrier México, S.A. de C.V.
UnitsAbout 530
Made inMexico
Sold atCarrier distributors nationwide from March 2014 to September 2017 for between $25,000 and $93,000.
Price$25,000 to $93,000

How to reach the firm

Phone
844-864-8748
8 a.m. to 5 p.m. ET Monday through Friday
Recall page
www.carrier.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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