What you are looking at
Recalled Steamfast Steamer, Model SF-425
Image: CPSC recall notice
Two more views
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled garment steamers can expel hot water from the steam nozzle while heating or during use, posing a serious burn hazard to consumers.
122
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
Vornado has received 122 reports of hot water spraying or spitting from the steam nozzle, including 23 reports of burn injuries.
The official remedy
Remedy type: refund or replace
01
What to do
Consumers should immediately stop using the recalled garment steamers and contact Vornado for a full refund or free replacement handheld garment steamer, depending on model.
Product and sales details
UnitsAbout 2 million (In addition, about 13,000 were sold in Canada)
Made inChina
Sold atWalmart, Bed Bath & Beyond, and other stores nationwide and online at Amazon.com, Vornado.com, sihomecomfort.com, Steamfast.com and other websites
Sales periodJuly 2009 – January 2024
Price$14 to $35
How to reach the firm
Phone
888-240-2768
8 a.m. to 5 p.m. ET Monday through Friday; or online at www
Recall page
www.vornado.com/recalls/hhgs
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.