What you are looking at
Recalled Rainbow SRX Vacuum
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The circuit board on the vacuum can spark, posing fire and burn hazards.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Product and sales details
ManufacturerRexair LLC, of Troy, Mich.
UnitsAbout 38,000 (In addition, about 4,800 sold in Canada)
Made inUnited States
Sold atIndependent authorized Rainbow distributors nationwide to consumers
Sales periodJune 2019 – June 2020
PriceAbout $3,200
Category
Appliances
How to reach the firm
Phone
833-940-2775
10 a.m. to 10 p.m. ET or online at https://rainbowsystem
Recall page
https://rainbowsystem.com/SRX-120-Repair
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.