Recalled PurSteam Elite Travel Steamer – Model PS-510
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The steamers can expel hot water from the steam nozzle during use, posing a serious burn hazard to consumers.
Between December 2020 and 2024, there were 80 reports of hot water being expelled from the PurSteam Elite Travel Steamer model PS-510, including 14 reports of burn injuries. Between December 2020 and 2024, there were 392 reports of hot water being expelled from the PurSteam Mighty Lil Steamer model PS-550, including 40 reports of burn injuries, two of which were reported as second-degree burns. There are additional reports of hot water being expelled from both steamer models, including reports of burn injuries, from before Aterian's acquisition of PurSteam in December 2020.
The official remedy
Consumers should immediately stop using the recalled steamers and visit recall.pursteam.com to submit a Recall Request. As part of the request process, consumers will be required to provide their contact information and then cut the steamer's cord and upload a photo of the steamer with its cut cord, in order to receive a full refund. Consumers should keep their steamer until receiving their refund, as some consumers may be asked to return their steamer to Aterian with a prepaid shipping mailer.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.