What you are looking at
Recalled Russound MCA-88 Multizone Controller Amplifier
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The internal circuit board components can overheat, posing a fire hazard.
16
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.
Product and sales details
UnitsAbout 3,170 (In addition, about 245 were sold in Canada)
Made inTaiwan
Sold atSold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers
Sales periodJanuary 2021 – July 2023
PriceAbout $4,000
How to reach the firm
Phone
800-638-8055
8:30 a.m. to 5 p.m. ET Monday through Friday
Email
recall@russound.com
Recall page
https://russound.com/MCA
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.