What you are looking at
Location of LG logo
Image: CPSC recall notice
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The portable air conditioners can overheat, posing a risk of fire.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received four reports of fires that have caused $380,000 in property damage. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled portable air conditioners and contact LG to schedule a free repair at an authorized service center.
Product and sales details
UnitsAbout 466,000 (In addition, 36,000 were sold in Canada)
Made inChina
Sold atHome Depot and other stores nationwide
Sales periodFebruary 2011 – August 2016
Price$250 to $280
How to reach the firm
Phone
855-791-0808
8 a.m. to 7 p.m. CT Monday through Friday
Recall page
www.lgportableacrecall.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.