Recalled i-Series Plus Boiler
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
None reported
The official remedy
Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.