What you are looking at
Nestlé Waters AccuPure floor standing filtration dispenser – HB215-3G
Image: CPSC recall notice
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Check the label first
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Affected model numbers
Why it was recalled
The dispensers can overheat and smoke, posing fire and burn hazards.
15
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
Nestlé Waters has received 15 reports of overheating, including seven reports of units emitting smoke or catching fire. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.
Product and sales details
ManufacturerWater Solutions (Hong Kong) Limited of Hong Kong
UnitsAbout 12,300
Made inChina
Sold atThese units were sold and rented to businesses nationwide
Sales periodApril 2011 – April 2017
Price$700 to $900,
How to reach the firm
Phone
844-895-9691
8 a.m. to 9 p.m. ET Monday through Friday
Recall page
www.readyrefresh.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.