Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 96 (In addition, 9 were sold in Canada) units
Appliances Recall No. 25-325 Published June 5, 2025

HTP residential gas boilers

The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury. Manufactured by NTI Boilers Inc. and sold at Independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 – February 2025 for $3,400 to $4,100.

Recalled HTP-brand ELU Elite Ultra boiler
What you are looking at

Recalled HTP-brand ELU Elite Ultra boiler

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.

Product and sales details

ManufacturerNTI Boilers Inc., of Canada
UnitsAbout 96 (In addition, 9 were sold in Canada)
Made inCanada
Sold atIndependent heating and plumbing contractors and wholesale distributors nationwide
Sales periodOctober 2024 – February 2025
Price$3,400 to $4,100
Category Appliances

How to reach the firm

Phone
800-323-9651
7 a.m. to 8 p.m. ET Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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