Recalled Model DF-958 CasaClean Handheld Steamer in White/Gray
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.
Deale has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns.
The official remedy
Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.