Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 919,400 (In addition, about 44,352 were sold in Canada) units
Recall No. 24-291 Published July 3, 2024

Power Adapters sold with Rest 1st Generation sound machines

The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers. sold at Hatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide from January 2019 – September 2022 for $60 to $70.

Rest 1st Generation Sound Machine sold with recalled Power Adapter
What you are looking at

Rest 1st Generation Sound Machine sold with recalled Power Adapter

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.

19
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter. Consumers should unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo, and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch is contacting all registered owners directly.

Product and sales details

UnitsAbout 919,400 (In addition, about 44,352 were sold in Canada)
Made inChina
Sold atHatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide
Sales periodJanuary 2019 – September 2022
Price$60 to $70

How to reach the firm

Phone
888-918-4614
9 a.m. to 5 p.m. PT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.