Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 5,900 (In addition, about 90 were sold in Canada) units
Recall No. 23-291 Published September 21, 2023

DR Power Chipper Shredders

Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard. Manufactured by Generac Power Systems Inc. and sold at Authorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 20 for $3,000 to $3,800.

CS3 Recalled DR PRO XL501 Chipper Shredder (drive side view)
What you are looking at

CS3 Recalled DR PRO XL501 Chipper Shredder (drive side view)

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Why it was recalled

Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.

79
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting, including two reports of injuries. The firm has received three reports of hoppers unexpectedly detaching from the chipper shredder, including one minor abrasion injury.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.

Product and sales details

ManufacturerGenerac Power Systems Inc., of Waukesha, Wisconsin
UnitsAbout 5,900 (In addition, about 90 were sold in Canada)
Made inUnited States
Sold atAuthorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 20
Price$3,000 to $3,800

How to reach the firm

Phone
800-550-4845
8:30 a.m. to 5 p.m. ET Monday through Friday
Email
Recall page
http://lvtbrc.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.