Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 567,000 units
Recall No. 24-271 Published June 20, 2024

myCharge POWER HUB All-In-One 10,000mAh portable chargers

The recalled portable chargers can overheat while charging, posing fire and burn hazards. sold at Exclusively at Costco stores nationwide and online at Costco.com from January 2022 – November 2023 for about $40.

Recalled myCharge POWER HUB All-In-One 10,000mAh portable charger, models AO10FK-A, AO10FK-B, and AO10FK-C
What you are looking at

Recalled myCharge POWER HUB All-In-One 10,000mAh portable charger, models AO10FK-A, AO10FK-B, and AO10FK-C

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The recalled portable chargers can overheat while charging, posing fire and burn hazards.

120
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

There have been a total of 120 reports involving the portable chargers overheating. myCharge received five reports of incidents, including two reports of residential fires, resulting in approximately $165,000 in reported property damage; and Costco received 115 returns of the portable chargers, mentioning melting, expanding, smoking, fire, burning, exploding, or sparking. There have been no reports of injuries requiring medical attention.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled portable chargers, and contact myCharge for a free replacement portable charger.

Product and sales details

UnitsAbout 567,000
Made inChina
Sold atExclusively at Costco stores nationwide and online at Costco.com
Sales periodJanuary 2022 – November 2023
PriceAbout $40

How to reach the firm

Phone
888-251-2026
9 a.m. to 4 p.m. ET Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.