Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 450 units
Recall No. 26-450 Published April 30, 2026

Residential Elevators StrikeLock Hoistway Door Locking Device

The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards. sold at Residential Elevators and authorized elevator dealers nationwide from April 2024 – March 2026 for about $1,000.

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Recalled StrikeLock Door Locking Device
What you are looking at

Recalled StrikeLock Door Locking Device

Image: CPSC recall notice Two more views

Check the label first

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Affected model numbers

Why it was recalled

The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

Product and sales details

UnitsAbout 450
Made inUnited States
Sold atResidential Elevators and authorized elevator dealers nationwide
Sales periodApril 2024 – March 2026
PriceAbout $1,000

How to reach the firm

Phone
800-832-2004
8 a.m. to 5 p.m. ET Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.