Recalled ZOLIQUEX Bed Rail (front view)
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
None reported
The official remedy
Consumers should stop using the recalled adult portable bed rails immediately and contact ZOLIQUEX for a full refund. Consumers should cut the black safety strap in half and write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the buyer's name on a piece of paper and email the photo to ZEXnaturemedical@outlook.com.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.