Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 91,000 (In addition, about 180 were sold in Canada) units
Recall No. 26-306 Published February 26, 2026

Window opening control devices sold as kits or installed on 100 Series casement windows

The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards. sold at Independent window distributors and online at parts.andersenwindows.com from October 2015 – December 2025.

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Recalled window opening control device installed on 100 Series casement windows
What you are looking at

Recalled window opening control device installed on 100 Series casement windows

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.

0
Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports

The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.

Product and sales details

UnitsAbout 91,000 (In addition, about 180 were sold in Canada)
Made inUnited States
Sold atIndependent window distributors and online at parts.andersenwindows.com
Sales periodOctober 2015 – December 2025

How to reach the firm

Phone
844-815-7332
7:30 a.m. to 4:30 p.m. CT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.