Recalled Vive Health Bed Rail Model LVA1024 (front view)
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails because when the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
None reported
The official remedy
Consumers should stop using Vive Health Bed Rails immediately and contact Vive Health for a full refund. Consumers should write "RECALLED" on the upper and lower bedrails with a permanent marker and take a photo of the marked bed rail with the buyer's name on a piece of paper, and email to recalls@vivehealth.com. Consumers should then dispose of the recalled product in accordance with the state and local waste disposal procedure. Only bed rails purchased after August 21, 2023, are included in this recall.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.