Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 32,900 units (In addition, about 853 were sold in Canada) units
Recall No. 26-268 Published February 12, 2026

Hydromassage Rotary Jet (6 fin) in Highlife Collection spas

The hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user. sold at Independent pool and spa dealers nationwide from October 2022 – September 2025 for $16,000 to $24,000.

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Recalled Highlife Spa Collection
What you are looking at

Recalled Highlife Spa Collection

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received one report of a consumer whose hair was entangled in the jets. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled jets and go to the firm's website http://www.hotspring.com/recalls to determine if their spa has them. If it is determined that the spa has the recalled parts, contact the firm to obtain instructions and a video that demonstrates how to turn the recalled jets off and how to install free replacement jet inserts in your spa. Consumers will need the serial number located on the front of the spa to make the determination.

Product and sales details

UnitsAbout 32,900 units (In addition, about 853 were sold in Canada)
Made inChina
Sold atIndependent pool and spa dealers nationwide
Sales periodOctober 2022 – September 2025
Price$16,000 to $24,000

How to reach the firm

Phone
888-450-5748
8 a.m. to 5 p.m. ET
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.