Recalled VEVOR Garment Steamer – side view
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The steamers can leak or spit hot water, posing a risk of serious burn injury to users and bystanders. The water tank cap can also leak or detach during use, exposing users to hot water.
The Firm has received six reports of hot water spitting, pouring out, leaking or dripping from the steamers, and 12 reports of issues with the water tank cap detaching, leaking, not staying closed, fitting loosely, or melting. The reported cap issues resulted in two burn injuries, including one consumer who received a permanent scar and a second-degree burn from the hot water, after the steamer's cap suddenly detached and one consumer who received a minor burn on their hand and fingers from leaked water. Additionally, there is one report of a minor steam burn through the provided glove.
The official remedy
Consumers should immediately stop using the recalled steamers and contact Sanven Technology for a full refund. Consumers will be asked to provide their contact information and send a photo of the steamer with its unplugged cut power cord to receive a full refund.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.