Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free replacement · About 10,500 units
Recall No. 26-092 Published November 13, 2025

Certain Tesla Powerwall 2 AC Battery Power System

The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards. Manufactured by Tesla and sold at Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 – December 2022 for about $8,000.

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Recalled Powerwall 2 AC Battery System
What you are looking at

Recalled Powerwall 2 AC Battery System

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards.

22
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.

Product and sales details

ManufacturerTesla, Inc., of Reno, Nevada
UnitsAbout 10,500
Made inUnited States
Sold atTesla.com/powerwall and through certified Tesla installers nationwide
Sales periodNovember 2020 – December 2022
PriceAbout $8,000

How to reach the firm

Phone
877-961-7652
8 a.m. to 5 p.m. PT or online at https://tesla
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.