Recalled Neaude Adult Portable Bed Rail with silver top rail – top view
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. In addition, the bed rails do not have the required warning labels.
None reported
The official remedy
Consumers should immediately stop using the recalled adult portable bed rails and contact Neaude for a full refund. Consumers should write "RECALLED" on the upper and lower rails with permanent marker, write "Bought on or after August 21, 2023" on a piece of paper, take a photo of this alongside the marked bed rails and email the photo to ruiye1234@outlook.com. Consumers should then dispose of the recalled product in accordance with state and local waste disposal procedures.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.