Recalled Kogalla rechargeable USB power banks - front
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
Zyntony has received two reports of lithium-ion battery overheating and catching fire, even when not in use, resulting in one minor burn injury and property damage, totaling about $3,300.
The official remedy
Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.