Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: refund or replacement · About 2,720 units
Recall No. 25-436 Published August 14, 2025

Electronic LED modules used on Floating Stairs and Rails

The LED module can overheat, causing it to melt, posing a fire hazard. sold at Viewrail.com from August 2023 – June 2025 for about $80.

View the official CPSC notice Watch this model Jump to the remedy
Recalled LED module
What you are looking at

Recalled LED module

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers
E2-WR

Why it was recalled

The LED module can overheat, causing it to melt, posing a fire hazard.

20
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received 20 reports of modules overheating or melting. No injuries have been reported.

The official remedy

Remedy type: refund or replace
01
What to do

Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.

Product and sales details

UnitsAbout 2,720
Made inChina
Sold atViewrail.com
Sales periodAugust 2023 – June 2025
PriceAbout $80

How to reach the firm

Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.