Recalled FENGQS F7 Pro E-bike
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The e-bikes' lithium-ion battery can overheat and ignite, posing serious fire and burn hazards to consumers.
FENGQS has received 13 reports of e-bikes igniting, two resulting in fires with property damage totaling $4,000.
The official remedy
Consumers should stop using the recalled e-bikes immediately and contact FENGQS for a full refund. Consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. Consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. Consumers should submit the photo to recall@fengqs.work. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.