Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 790 units
Appliances Recall No. 25-402 Published July 24, 2025

Apollo City Model Year 2024 Electric Scooters

The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards. sold at Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800. for about $1,800.

Recalled Apollo Electric Scooter
What you are looking at

Recalled Apollo Electric Scooter

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.

10
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

Product and sales details

UnitsAbout 790
Made inChina
Sold atBest Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800.
PriceAbout $1,800
Category Appliances

How to reach the firm

Phone
888-501-8862
9 a.m. to 5 p.m. ET Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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