Recalled HydroTech 5/8-inch x 25-foot Expandable Burst-Proof Hose
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.
The firm has received at least 222 reports of the hoses bursting, resulting in at least 29 injuries, including one bone bruise, two sprains and five reports of temporarily impaired hearing from the sound of the hose bursting.
The official remedy
Consumers should immediately stop using the recalled hoses. Consumers that purchased products from Ace Hardware, Do It Best, Home Depot or Walmart should bring their hoses to those stores to return them for a full refund. Consumers who purchased products from other retailers should cut off the regulator-end of their hose and contact Winston Products for a full refund. To receive the refund, consumers should submit photos of the cut hose, showing the date code location with the consumer's initials and the date written in permanent marker on the regulator, to Winston Product's online form at https://hydrotechproducts.com/recall.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.