Recalled American Standard Gas/Electric Packaged Unit
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The fuel gas valve can open unexpectedly, allowing a gas leak and posing a fire hazard.
The firm has received one report of gas leaking from the recalled two-stage gas furnace/air conditioners. No injuries have been reported.
The official remedy
Consumers should immediately stop using the heating mode of the recalled units and contact their dealer who installed the unit to schedule an appointment for a free inspection and repair, by replacing the ignition board of the unit. Consumers with Trane products can locate their nearest dealer at www.trane.com/residential/en/dealer-locator/. Consumers with American Standard products can locate their nearest dealer at www.americanstandardair.com/find-your-dealer/. Consumers can also contact Trane or American Standard directly for support.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.