Recalled casters (CAS5SS4P+BFL)
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.
The official remedy
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.