Recalled iWALK Power Bank Model MXB008 (front)
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The lithium-ion batteries in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers.
The firm has received 15 reports of the lithium-ion battery catching fire, resulting in 10 burn injuries.
The official remedy
Consumers should immediately stop using the recalled power banks and contact U2O Global for a full refund. To receive a refund, consumers should send a photo of the recalled power bank, showing the model number and the serial number, with "Recalled" written on the power bank in permanent marker to U2O Global by email at service@iwalk.net. Consumers should dispose of the recalled power banks in accordance with local hazardous waste disposal procedures.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.