Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 5,080 units
Recall No. 25-256 Published May 8, 2025

Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers

The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard. sold at REI and Bass Pro and other stores in the United States, and online at deuter.com and Amazon.com and other websites from March 2023 – March 2025 for $240 to $370.

Recalled Kid Comfort Carrier
What you are looking at

Recalled Kid Comfort Carrier

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard.

13
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received 13 reports of hinges cracking and breaking. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.

Product and sales details

UnitsAbout 5,080
Made inVietnam
Sold atREI and Bass Pro and other stores in the United States, and online at deuter.com and Amazon.com and other websites
Sales periodMarch 2023 – March 2025
Price$240 to $370

How to reach the firm

Phone
877-384-9252
9 a.m. to 5 p.m. MT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.