Recalled Baseus portable charger in black
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The lithium-ion battery in the recalled portable chargers can overheat, posing a fire hazard.
Baseus has received 76 reports of incidents involving the portable chargers, including 72 reports of bulging and four reports of fire, including three reports of property damage.
The official remedy
Consumers should immediately stop using the recalled portable chargers and contact Baseus to receive a free replacement charger. The replacement portable charger will have the same model number (BS 30KP365) and a different serial number ending in the letter "A." Consumers will need to submit a photo of the recalled portable charger showing the model number and serial number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the portable charger with their name and date written on the portable charger in permanent marker. Visit https://www.baseus.com/pages/recall_select_BS-30KP365 to register and get instructions on how to receive a free replacement. To receive a replacement, consumers will be required to confirm disposal of the portable charger in accordance with applicable laws and regulations.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.