Recalled Joydeco Roller Window Shade
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled roller shades have long operating cords that can cause death or serious injury to children, due to strangulation and entanglement hazards. The window coverings are in violation of the federal regulations for window coverings and present a substantial product hazard. The shades also violate labeling requirements for window coverings.
None reported
The official remedy
Consumers should immediately put the window shade's cords up and away from children and contact Shanghai Chushuo Electronic Commerce Co. Ltd to receive a full refund or free replacement operating cord wand. Consumers must send a photo of the recalled product with the operating cord cut to amazonservice@joydeco.com. Once the firm receives the photo, consumers will receive a repair kit with installation instructions through Shunfeng Express or UPS. The firm is contacting all known purchasers directly.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.