Recalled Casely wireless portable power bank
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The firm has received 51 consumer reports of the lithium-ion battery overheating, expanding or catching fire while they were charging their phones, resulting in six minor burn injuries.
The official remedy
Consumers should immediately stop using the recalled wireless portable power banks and contact Casely for a free replacement. To receive the free replacement, consumers should go to the firm's website and fill out the online form and submit two photographs; one should be the front of the power bank with the word "Recalled" on it and the date written in permanent marker. The second photograph should have the model number on it, which is located on the back of the power bank. Then upload the photos to the firm's website at https://www.getcasely.com/pages/2025-recall. Consumers should immediately dispose of the power banks in accordance with local and state regulations. Proof of purchase (receipt) is not required. Casely is contacting all known purchasers directly.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.