Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: full refund · About 15,200 (In addition, about 5,900 were sold in Canada) units
Recall No. 25-226 Published April 17, 2025

The North Face Women's Shellista V Mid Waterproof Boots

The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer. sold at The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 – January 2025 for about $165.

View the official CPSC notice Watch this model Jump to the remedy
Recalled North Face Women's Shellista V Mid Waterproof Boots in white, gray, tan and black
What you are looking at

Recalled North Face Women's Shellista V Mid Waterproof Boots in white, gray, tan and black

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.

28
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

Product and sales details

UnitsAbout 15,200 (In addition, about 5,900 were sold in Canada)
Made inVietnam
Sold atThe North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites
Sales periodSeptember 2024 – January 2025
PriceAbout $165

How to reach the firm

Phone
800 297-9150
7 a.m. to 6 p.m. CT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.