Segway Ninebot Max G30P and Max G30LP KickScooters

The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers. sold at Best Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com from January 2020 – February 2025 for $600 to $1,000.

What you are looking at

Recalled Segway Max G30P KickScooter

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.

Incident reports to the firm

Injuries reported

SaferProducts.gov reports

Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones.

The official remedy

Remedy type: repair

What to do

Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

Product and sales details

UnitsAbout 220,000

Made inChina

Sold atBest Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com

Sales periodJanuary 2020 – February 2025

Price$600 to $1,000

How to reach the firm

Phone

800-914-6110

9 a.m. to 5 p.m. Monday through Friday

recall@segway.com

Recall page

https://service.segway.com/recall

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.