Recalled Sublue Mix Underwater Scooter in arctic white
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.
Sublue has received 161 reports of thermal and swelling incidents involving the lithium-ion batteries, including eight reports of fire, one report of injury, and two reports of property damage totaling $651,400.
The official remedy
Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Sublue will provide a battery collection kit for the consumer to return the recalled battery and will provide the replacement battery upon return of the recalled battery. Note: Do not throw this recalled battery in the trash or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by municipal recycling centers for damaged, defective, or recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.