What you are looking at
Recalled ARVA NEO BT PRO Avalanche Transceiver
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
None reported
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Product and sales details
UnitsAbout 1,067
Made inFrance
Sold atWinter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com
Sales periodSeptember 2022 – January 2025
PriceAbout $430
How to reach the firm
Phone
844-636-2782
9 a.m. to 5 p.m. MT Monday through Friday or online at https://us
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.