Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 13,000 units
Lighting & Fans Recall No. 25-058 Published December 5, 2024

High Bay LED light fixtures

The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard. sold at NetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors from August 2018 – October 2024 for $100 to $415.

Recalled High Bay LED light fixture
What you are looking at

Recalled High Bay LED light fixture

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received seven reports of loose LED boards burning. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.

Product and sales details

UnitsAbout 13,000
Made inChina
Sold atNetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors
Sales periodAugust 2018 – October 2024
Price$100 to $415
Category Lighting & Fans

How to reach the firm

Phone
888-326-2220
9 a.m. to 5 p.m. ET
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

Related recalls in this category

Aug 13, 2026
No. 26-702
Hampton Bay Halwin 52-Inch Ceiling Fans Recalled Due to Impact and Injury Hazards; Manufactured by Youngo Limited The fan blades can separate from the fan motor flywheel, posing impact and injury hazards to consumers.
Aug 6, 2026
No. 26-673
KC Imports and Exports Recalls Mini Laser Pointer Keychains Due to Risk of Serious Injury or Death from Battery Ingestion; Violate Mandatory Standard for Consumer Products with Button Cell Batteries The Mini Laser Pointer Keychains violate the mandatory safety standard for consumer products with button cell and coin batteries because th…
Aug 6, 2026
No. 26-662
OKK Trading Recalls Easter LED Headbands Due to Risk of Serious Injury or Death from Battery Ingestion; Violate Mandatory Standard for Toys The recalled headbands violate the mandatory safety standard for toys with button cell and coin batteries because the lithium coin batterie…