Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 69,000 (In addition, about 9,764 were sold in Canada) units
Electrical Recall No. 25-056 Published December 5, 2024

Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers

The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. sold at Exclusively online at Amazon.com from March 2023 – October 2023 for $28 to $130.

Recalled Anker Soundcore Bluetooth Speaker Model A3102016
What you are looking at

Recalled Anker Soundcore Bluetooth Speaker Model A3102016

Image: CPSC recall notice Two more views

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Affected model numbers

Why it was recalled

The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.

33
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involve incidents of smoking and small fires, including one minor burn injury in connection with an overheating unit.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.

Product and sales details

UnitsAbout 69,000 (In addition, about 9,764 were sold in Canada)
Made inChina
Sold atExclusively online at Amazon.com
Sales periodMarch 2023 – October 2023
Price$28 to $130
Category Electrical

How to reach the firm

Phone
800-988-7973
9 a.m. to 5 p.m. PT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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