Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 2,200 (In addition, about 1,000 were sold in Canada) units
Recall No. 24-720 Published November 30, 2023

Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles

The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers. Manufactured by Polaris Industries Inc. and sold at Authorized Polaris dealers nationwide from January 2022 – April 2023 for $18,500 to $19,900.

View the official CPSC notice Watch this model Jump to the remedy
Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS
What you are looking at

Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.

91
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.

Product and sales details

ManufacturerPolaris Industries Inc., of Medina, Minnesota
UnitsAbout 2,200 (In addition, about 1,000 were sold in Canada)
Made inUnited States
Sold atAuthorized Polaris dealers nationwide
Sales periodJanuary 2022 – April 2023
Price$18,500 to $19,900

How to reach the firm

Phone
800-765-2747
7 a.m. to 7 p.m. CT Monday through Friday or online at www
Email
Recall page
www.polaris.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.