Recalled Razor Icon electric scooter
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising.
The official remedy
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.