Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 27,400 units
Appliances Recall No. 24-290 Published July 3, 2024

Tideway High-Speed Hair Dryers

The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard. sold at TikTokShop.com, Shopify.com and other websites from November 2023 – March 2024 for about $170.

Recalled Tideway Hairdryer, Model Number M01
What you are looking at

Recalled Tideway Hairdryer, Model Number M01

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.

Product and sales details

UnitsAbout 27,400
Made inChina
Sold atTikTokShop.com, Shopify.com and other websites
Sales periodNovember 2023 – March 2024
PriceAbout $170
Category Appliances

How to reach the firm

Phone
209-267-4999
8 a.m. to 7 p.m. CT Monday through Friday or 8 a
Email
Recall page
https://tideway.shop

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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