What you are looking at
Recalled Brookstone TurboVac Handheld Rechargeable Vacuum (Model No. BSBVAC301)
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
The official remedy
Remedy type: refund
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What to do
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
Product and sales details
UnitsAbout 10,600
Made inChina
Sold atBelk stores nationwide and online at www.belk.com
Sales periodSeptember 2022 – February 2024
PriceAbout $90
How to reach the firm
Phone
866-450-4493
9 a.m. to 5:30 p.m. ET
Email
support@customersupport123.com
Recall page
www.southerntelecom.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.